Updated on - 10/3/25
Thank you for visiting Ridemama.in! These Terms and Conditions ('Terms') govern your access to and use of our carpooling platform, which facilitates ride-sharing by connecting Hosts, who are registered car owners, with Riders, who are passengers looking for rides. By using or accessing our platform, you acknowledge that you have read, understood, and agreed to abide by these Terms. If you do not agree with any part of these Terms, we kindly request that you refrain from using our services. Ridemama.in is a product of D7HS Tech Firm, developed and operated to provide a convenient and efficient carpooling solution
Ridemama is designed as a cost-sharing platform intended solely for non-commercial use, meaning that Hosts are strictly prohibited from making a profit beyond recovering fuel and travel expenses. The platform itself does not provide transportation services, nor does it employ Hosts as drivers. All ride arrangements made through Ridemama are private agreements solely between the Host and the Rider, and Ridemama does not hold any liability arising from such arrangements.
To use our services, both Hosts and Riders must meet the eligibility criteria. Riders and Hosts must be at least 18 years old. Hosts must provide accurate personal and vehicle information, including but not limited to their name, phone number, date of birth, driving license, vehicle registration certificate (RC), chassis number, and a clear photo of the vehicle. Riders must also provide accurate details, including their name, date of birth, phone number, and gender. By providing this information, both Riders and Hosts agree that it is accurate and truthful, and any misrepresentation may result in the suspension or termination of their accounts.
Ridemama serves purely as an intermediary that facilitates ride-sharing and does not own, operate, or control any vehicles. We do not conduct background checks, criminal record verifications, or assessments of driving ability for Hosts or Riders. Any agreement made between a Host and a Rider is at their own discretion, and Ridemama is not responsible for any disputes, misunderstandings, or conflicts arising from these arrangements. Furthermore, we are not liable for any damages, losses, injuries, or fatalities occurring as a result of ride-sharing facilitated through the platform.
Hosts are responsible for ensuring that they hold a valid driving license and that their vehicles are properly insured, roadworthy, and legally compliant. Host must drive safely, obey all traffic laws, and ensure that their ride charges do not exceed the amount agreed upon through the platform. Similarly, Riders must respect the Host's vehicle and adhere to the agreed-upon ride schedule. Riders are prohibited from engaging in any illegal, offensive, or disruptive behavior while using the service. Female Riders, in particular, should thoroughly verify the Host's identity and vehicle details before entering the ride and should do so solely at their own discretion.
Ridemama bears no responsibility for any unforeseen incidents such as accidents, thefts, robberies, or other crimes that may take place during the ride. In case of an accident, injury, or fatality, Ridemama is not liable, and the responsibility rests solely with the Host and/or Rider involved. We strongly recommend that both Riders and Hosts independently verify each other’s identities and notify a trusted person about their ride details for safety reasons.
Cancellations and refunds are subject to varying policies depending on the specific ride arrangement. Any refunds, if applicable, are issued at the sole discretion of Ridemama. We do not assume liability for payment disputes between Hosts and Riders. Any financial transactions conducted outside the platform are not the responsibility of Ridemama, and we advise Riders and Hosts to handle payments exclusively through authorized channels.
We take privacy seriously and handle all collected personal information, such as names and phone numbers, in accordance with our Privacy Policy. Ridemama does not share rider data with third parties unless required to do so by law. Riders and Hosts are expected to maintain the confidentiality of their account credentials and must not share their login details with others. Any unauthorized access or use of an account will be the sole responsibility of the account holder.
Riders and Hosts are strictly prohibited from engaging in fraudulent or illegal activities on the platform, including but not limited to impersonating another individual, providing false information, using the service for criminal purposes, harassment, or offering rides without a valid driving license or insurance. Any discriminatory behavior, including denying service based on race, gender, religion, or other protected characteristics, is strictly forbidden.
By using Ridemama, you agree to indemnify and hold harmless Ridemama, its affiliates, directors, employees, and service providers from any claims, damages, or liabilities that may arise from your use of the platform. Ridemama is not responsible for any conflicts between Hosts and Riders, nor for any third-party interactions facilitated through the platform.
Ridemama reserves the right to suspend or terminate any rider account found to be in violation of these Terms. Additionally, Ridemama may block access to the platform for Riders or Hosts who engage in any form of misconduct. Any termination of accounts will be at Ridemama’s sole discretion, and no refunds or compensation will be provided in such cases
These Terms and Conditions are governed by the laws of India. Any disputes or legal issues arising from the use of Ridemama shall be resolved through arbitration in Hyderabad, India. By using Ridemama, you acknowledge and agree to this method of dispute resolution.
Ridemama reserves the right to modify or update these Terms at any time without prior notice. Changes to the Terms will be published on our website, and continued use of the platform following such modifications constitutes acceptance of the new Terms. It is the responsibility of Riders and Hosts to stay informed about any updates to these Terms.
By accessing and using Ridemama, you confirm that you have read, understood, and accepted these Terms and Conditions. If you have any questions, concerns, or require further clarification, please reach out to us at
ridemamapool@gmail.com