Updated on - 11/04/25
Welcome to RideMama. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our ride-sharing platform. We encourage you to read this policy carefully to understand how we handle your data.
When you register on RideMama, we collect personal details such as your name, phone number, photos to facilitate your account setup and transactions. Additionally, to provide ride-sharing services, we gather your location information in real-time when you use the app. This allows us to match you with nearby hosts or riders efficiently and ensure a seamless experience.
We also track app usage, including ride history, interactions, and preferences, to personalize your experience and improve our services. Furthermore, we collect information about your device, such as its operating system, IP address, to enhance functionality and security. We also use cookies and similar technologies to analyze user activity, optimize our platforms performance, and offer tailored recommendations.
The data we collect serves various purposes, all aimed at improving your experience on RideMama. Your location data allows us to accurately match you with a host or rider and provide estimated arrival times. We process payments securely and store transaction records for future reference. By analyzing your ride history and preferences, we can offer personalized recommendations and promotions. Additionally, we use collected data to verify users, detect and prevent fraudulent activities, and maintain the safety and security of our platform.
Customer support also relies on this data to respond to queries, resolve issues, and provide assistance whenever needed. With your consent, we may send you promotional messages, discount offers, or updates about new features and services available on RideMama.
We respect your privacy and only share your information under specific circumstances. When requesting a ride, essential details such as your name, phone number, contact details and location are shared with the host or rider to facilitate the trip. We collaborate with trusted third-party partners, including payment processors and analytics providers, who help us deliver and enhance our services. If required by law, we may disclose your data to government authorities for safety, fraud prevention, or legal compliance. In cases of mergers, acquisitions, or company sales, your data may be transferred as part of the business transition, ensuring continuity of service.
As a RideMama host or rider, you will have no control over your personal information. You can access, update, or modify your details through the app settings. If you wish to delete your account, you may submit a request, although some data may be retained for legal and security reasons. Additionally, you can opt out of promotional communications at any time. Location tracking can also be managed through your device settings, allowing you to enable or disable it based on your preferences.
To protect your personal data, we implement strict security measures such as encryption, secure servers, and regular security audits. These safeguards help prevent unauthorized access, data loss, and misuse. However, while we take every precaution to secure your information, no online platform is entirely immune to security risks. We encourage you to take additional precautions, such as using strong passwords, enabling , and keeping your account details confidential to further protect your data.
RideMama may contain links to third-party websites or services that operate independently of our platform. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal information. These external services may have their own data collection practices, and we recommend exercising caution when interacting with them.
We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technological advancements. Any modifications will be communicated through the app or via email.
ridemamapool@gmail.com
Your privacy is our priority, and we are committed to ensuring transparency and accountability in handling your dat